Shared Hosting

Our Guarantees

1

By signing up for the Vettor Global services on the Internet, or by using any other means of subscription including subscription via a third party, a sales representative or commercialization partner, you benefit from the present satisfaction guarantee if you are billed directly by the Vettor Global.

Who may benefit from the guarantee?

The following guarantee is applicable to the renewable services offered by the Vettor Global except for those enumerated in the exclusion clause. All clients of renewable services whose accounts are in order, which have no unpaid balance, are eligible for the present guarantee.

Guarantee Terms

If you are dissatisfied with our services and wish to resiliate your subscription, let us know within 30 days following your accounts activation by using the "Account Termination" form available in the "Technical Support" section of our website. Within this delay and without any additional requirements or explanations, Vettor Global will completely reimburse you for the monthly fees paid, elapsed or prepaid. In the case of shared hosting solutions, the setup fees will also be reimbursed.

Customer Service

Service Facts

  • 1 Hour Response
  • 99.99% Uptime SLA
  • No Bandwidth Overages
  • Money Back Guarantee
  • Weekly Backups
  • Instant Activation

Hardware Facts

  • Enterprise Class Servers
  • RAID10 Storage
  • 2 Gigabit NIC
  • Hardware RAID
  • ECC Registered RAM
  • Redundant Power

Operating Systems

  • Ubuntu 10.04
  • Debian 6.0.2.1
  • FreeBSD 8.0/9.0
  • CentOS 5.4/5.5/6.0
  • Gentoo 201111
  • Windows Server 2008
Exclusions

Exclusions

The present guarantee does not apply to administration packages, domain names, bandwidth or traffic billing, work billed hourly, setup fees and Premium hosting packages. Exception made of the shared hosting solutions, bandwidth consumed by the user during the period of operation will be billed at the rate of $0.70 USD per GB transferred.

Claim Procedures

Claim Procedures

In order to terminate your account and claim the satisfaction guarantee, the owner of the account must send, by fax and within 30 days of the account’s activation, the thoroughly completed and signed termination form. This form is located in the "Technical Support" section of Vettor’s website. The request will be processed within 10 to 15 days following its reception.

Guarantee

Guarantee Contract

The guarantee is automatically valid for all of the Vettor Global subscribers. Vettor reserves the right to modify the present guarantee at any time, without notice. The modifications will be shown on this page. If you wish a written confirmation of this guarantee, please mail this page to support@vettorglobal.com and we will return it signed and approved..

Vettor Corporation Guarantee

  • 99.99% Uptime
  • 100+ Gbps capacity
  • 24x7x365 Support
  • Enterprise Datacenters
Additional Information
Customer Review

“Vettor Corporation utilizes the fasted and most reliable network I've ever hosted with.”

Christopher Ytis, CEO refferrer.com

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